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Slack down4/10/2023 ![]() In an InfoQ presentation last December, Slack chief architect Keith Adams noted that the original game design persists today: The actual architecture of Slack resembles the architecture of a massively multiplayer online game. AWS was the only reasonable choice.Īs it turns out, not only cloud scalability, but also Glitch’s game architecture have been critical to Slack’s success. “When they started working on Glitch there weren’t a lot of other competitors in the space, especially when you build a business where you need high reliability, high uptime,” Grace says. ![]() Interestingly, that decision was made in 2009, when Slack was a game company called Tiny Speck, with a browser-based, massively multiplayer online game called Glitch. Keeping up with that growth would have been much harder had Slack’s founders not decided to build Slack on the public cloud from the start. Since Grace joined Slack in October 2015, the number of Slack users has doubled. We need to be incredibly fast all of the time.” “Large companies-IBM, Capital One-they run their business on Slack,” Julia Grace, Slack’s head of infrastructure engineering, told me in an interview last week. The stakes keep getting higher, though, because Slack has come out of nowhere to become an essential application for more and more organizations. | Cut to the key news in technology trends and IT breakthroughs with the InfoWorld Daily newsletter, our summary of the top tech happenings. Slack has also attracted more than 100,000 external developers who have built 900 third-party apps at last count. ![]() Throughout Slack’s three-year growth from zero to 5 million daily active users, Slack has managed to keep its service reliable and responsive-and has been commendably transparent about the outages and incidents that do occur. The ongoing triumph, however, is behind the scenes. Private channels, easy integration, and effortless file sharing haven’t hurt, either. Thanks to Slack’s sensible chat room design, everything seems one click away. Why has Slack won when other group messaging plays lost? By keeping it simple.
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